VIRGIN GAMES is one of the most reliable brands in the UK, having been around since 2004. I was excited to hear that its online platform went live in 2013, and today, it’s an award-winning online casino that I, as a UK player, love.
However, what does this casino offer, and does it live up to the hype? Join me as I explore every feature and game this brand provides on its UK platform.
This casino offers many promotions, from special ones to celebrate the holidays to reload offers. Below, I dive into its three top offers for 2023.
When I signed up at this casino, I could receive one of welcome offers. The first was 30 free spins, each worth 1p, on the slot Double Bubble. The second offer was 50 free bingo tickets available on select games. I had to opt-in on the bonus I wanted to claim, then deposit at least £10 and wager it on any game.
YI have 30 days to complete any wagering requirements. While the operator doesn’t state the bonus rollover in its welcome offer terms, the general terms state that each bonus will have a minimum of 1x playthrough unless stated otherwise.
In my experience playing at the casino, one of the highlights of the week is the game of the week promotions. Every week, they shine a spotlight on a new game, offering various sub-promotions specific to that game. To qualify, I had to opt-in and wager at least £30 on the eligible slot. Once I met the requirements, I could see in my account what sub-promotions I qualified for, which could include free spins and lucky prize draws within the game.
The rewards program works using V*Points, which you can exchange for cash rewards. For every £20 I won on non-bingo games (excluding Craps), or for every £5 I won in bingo games, I earned one VPoint. Each V*Point converts to £0.01, or I could convert it to one mile in Virgin Points, which I could use in the Virgin Points Programme.
Before I dive into the nitty-gritty, I summarise what I like and don’t like about this online casino.
The best features of the site for me are the fast withdrawal process and the availability of 24/7 customer support. With a comprehensive FAQ section, I never felt left in the dark, and there was always an agent willing to help. Additionally, I had access to many recurring promotions, and I often received my withdrawals within a day.
As excellent as this platform is, there are also some aspects I believe it can improve on. The payment methods are limited to debit cards and Apple Pay. It means if I’m experiencing issues, I don’t have a lot of alternatives. Further, the game selection might feel limited to players who are used to thousands of titles at online casinos.
Signing up is easy, but remember that you’ll need to verify your identity when you register.
When signing up, verify your identity and account properly; otherwise, you won’t be able to deposit or play any casino games. Further, it’s important to note that V*Points and Virgin Points are completely separate. V*Points are the casino’s complimentary points you use to receive cash rewards for loyal players, while Virgin Points is the rewards program associated with the Virgin Atlantic Flying Club.
There are over 500 games, the majority of which are slots. Play popular slots like Big Bass Bonanza, Double Bubble, Starburst, and Cleopatra. Many excellent software providers like NetEnt, Playtech, Pragmatic Play, and Play’n GO list games on this site.
Even lesser-known slots are available, like Winfall Wishes, Montezuma, and Paper Wins Newspaper Pays, and they are no less exciting than the other options. I can easily find a specific title by using the search bar.
This casino’s live dealer selection will excite UK players looking for a thrill. All your favourites like roulette, blackjack, baccarat, and poker are available, but it doesn’t stop there. You can also try out various dice games, like Craps, Sic Bo, Lightning Dice, and Bac Bo.
Fun variants like Red Door Roulette, Peek Baccarat, 2 Hand Casino Hold ’em, and more are available to ramp up the excitement. Here you can also search these games using the search bar or find them under the dedicated Live Casino heading.
The dedicated jackpot heading will ensure you can always access the best and latest jackpots. Excellent titles like Double Bubble Triple Jackpot, Secrets of the Phoenix, Rainbow Riches Jackpot O’Luck, and Gonzo’s Quest Megaways are available.
There are even more options if you log in, with slots in the Jackpot King series available, like Ted, The Goonies Return, and Luck O’ The Irish Gold Spins.
Limited payment methods are available, with the primary deposit methods being Visa and Mastercard debit, with Apple Pay available to iOS users. The minimum deposit is £10, which generally transfers instantly to your account. You must verify your identity before you can deposit, but there are no fees from the casino’s side on your deposits.
The same methods, like Visa, Mastercard, and Apple Pay, are available. There’s a £10 minimum withdrawal, while the maximum withdrawal per transaction ranges between £25,000 and £250,000, though Apple Pay has no limit.
Most withdrawal requests will take four to 24 hours to process and then up to one day to pay to your bank account. However, sometimes it can take up to three days for your withdrawal to clear, depending on if it’s the weekend, there’s a holiday or other similar circumstances.
At the time of writing this review, there isn’t a no deposit bonus option available. However, that doesn’t mean one won’t appear. The Game of the Week promotion might award free spins for the game. The refer-a-friend bonus is the closest a promotion comes to being a no deposit offer.
For example, if my referred friend creates an account, deposits £10, and wagers it up to £40, then I receive £20. It doesn’t require that I make a deposit to claim it, but my friend must make a deposit. I can refer up to five friends, meaning it’s a £100 maximum bonus offer.
This operator ensures players can play games in many different ways, including offering a mobile casino platform. The mobile website offers all of the games, promotions, and features that the desktop site does. A QR code also directs you to download the mobile app onto your iOS or Android phone.
The app’s user-friendly interface won’t lose out on quality to the desktop site. However, if you don’t want to scan the QR, it’s also available for download on Google Play and App Stores.
Gamesys Operations Limited operates the platform and is the Bally’s Corporation company that owns Virgin Games. The operator ensures this platform is safe for UK players, using secure payment portals, 24/7 customer support, and fast withdrawals.
It’s also an award-winning casino, with the latest it received being the Best Overall Slots Site and Best Proprietary Software Slots Site in the BingoPort.co.uk 2023 awards.
The operator ensures its games are fair, as eCOGRA tests and certifies the platform. It holds a UK Gambling Commission licence, and 128-SSL encryption ensures your data is safe. All of these factors show that the casino is a reliable brand that ensures the security and safety of its players.
If you want to read more in-depth reviews of top UK online casinos, take a look at this list right here:
Wayne Goodchild
Wayne has been writing betting content for several years, with an emphasis on finding the best casino bonuses and testing the latest slot games. He’s originally from the UK but has lived all over the world, with Slovenia as his current base.
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